Jane Mitchell

Award-winning writer of books for young people

Privacy Statement

Jane Mitchell: Privacy Statement

This privacy notice will change from time to time, particularly if I change the way I collect or use your personal information, so do check back here every now and then.

It was last updated on 25th May 2018.

Introduction

I fully understand how important privacy is to every visitor to my website. I collect, use, store and retain your personal data in line with data protection legislation. This privacy notice aims to provide as much information as possible to help you understand how I look after your data, what your legal rights are in relation to that information, and how you can contact me if you have any questions or queries about how I look after your personal information.

How your Personal Information is used

There are a number of ways that your personal information will be collected when you make contact with me. Mostly, it is so I can respond to queries you send, or to arrange visits to or talks at a school, library or festival.

You can contact me through

When I receive your message, I keep the details you provide to answer your query. Information about you may be collected by the sites which process this information. The following sections explain in more detail about what data is collected and how. I cannot control how each site processes your data but I have checked to ensure that those sites are GDPR compliant. On this webpage, you will find links to the privacy policy for each organisation if you want to know more.

Marketing Materials

I do not currently a newsletter and I do not send out any kind of marketing materials. If I decide to change this, my privacy policy will be updated and I will only send that information to those who have specifically asked to receive it. Information sent to me via the website contact form, by Twitter or by email is used only to answer your specific query.

Order and Purchasing Information

It is not possible for you to order or purchase books directly from me. However, you can order or purchase my books through other websites linked directly from my website. Currently, these include Amazon UK, Little Island Books and Walker Books. I cannot control how each of these sites processes your data but I can confirm that they are GDPR compliant. On this webpage, you will find links to the privacy policy for these organisations if you want to know more.

If you order and purchase my books in this way, I do not receive any of your payment account details, or any information about your order or delivery details.

How your Personal Information is used

I can only process your information if I have a ‘legal basis’ for it. There are 6 of those listed in the General Data Protection Regulation (GDPR). I explain below which of these apply in each case. You can find out more information at the GDPR website for Ireland, where I am based.

Usage Data

If you visit my website, I may process data about your use of the site. This is called ‘usage’ data’ and it includes information about what pages you visit and how long you spend on the site. This type of information is gathered to help to continuously improve the website and services. My website platform is Register365 and my contact form is managed by Formspree. I do not currently have any analytic software or plug-ins attached to the website.

Legal Basis

Legitimate Interest: administration of my website and contact form. I do not have access to the personal information gathered by these third party websites, only the statistics.

Contact and Enquiry Information

I may process information about you to answer your query or reply to you. This may include your name, address, email address, age, postal address and telephone number; it depends what information you provide to me. I receive this directly from you for example, by in an email, via Twitter or through the contact form. In all cases I receive only the information you choose to provide, which is used to correspond with you until your query is resolved.

Legal Basis

Consent, or the performance of a contract between you and me, and/or taking steps, at your request to enter into a contract, or legitimate interests, in particular, managing relationships with my customers.

Feedback and Other Information

I may process information you send to me for publication on my website, for example, if you email me feedback about one of my books that you have read. I may share this on my website and/or social media platforms. I will always ask your permission before I use your personal information in this way, unless you have already posted the infomation on a public website or published it in a public document.

Legal Basis

Consent: if you have sent this information by private communication channels (such as email) then I will ask your consent to publish this. If however you have posted the information on a public website or published it in a public document, I do not require consent, as you have chosen to make this public and it is therefore exempt from data protection provisions.

Legal Requirements

I may process any of the personal information mentioned in this policy, where necessary, for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out of court procedure. I may process personal information for the purposes of obtaining or maintaining insurance coverage, or obtaining professional advice in relation to business risk. However, this is unlikely.

Legal Basis

Legitimate Interest: The protection and assertion of my legal rights, your legal rights and the rights of others; the protection of my business against business risk. I may also process personal information where I are required to do so to comply with any legal obligations to which I are subject, or where it is necessary to protect my vital interests or the vital interests of anyone else (as specified in relevant legislation).

Is your data transferred outside of Ireland?

I am based in Ireland, my website is based in Ireland and I only access the information you provide when I am on devices in Ireland. However, my contact form manager (Formspree) and my social media platforms (Twitter) are not based in Ireland. This means the data you provide may be held outside of Ireland. I have checked that these companies comply with privacy regulations. Compliance means they either have server in the EU, or they are part of an agreement called the ‘Privacy Shield.’ I’ve included links to the privacy information for each of them on this webpage.

Using Cookies

Most websites use cookies that store little bits of information on your computer when you visit. They are used to make websites work correctly. The data they use is not data about you, it is data about the device you use to access my website, and the location of the device.

Cookies are issued each time you visit my website, to identify your device as a unique user, for access and security purposes. It is retained only for that active browser session You can set your browser to block cookies, but some websites might not work if you do that.

How long your data is kept

How long I keep your data will depend on why I have it. Mostly, I only keep your data as long as I need to answer your query. If you are a regular customer, I may keep your address or email information longer, so I don’t need to keep asking you every time. You can ask me to remove your details at any time.

Your Rights

Data Protection legislation is in place to help protect your personal information, and to give you control over how it is used. It gives you rights associated with your data, the main ones are listed below, although they won’t always apply in every circumstance.

This website is owned and operated by Jane Mitchell, writer. I can be contacted by using the contact form on my website.

I am the data protection officer.

Links to External Privacy Information

I will try to keep this list updated, but if a link doesn’t work, you should be able to use a search engine. Search for the platform name, followed by ‘Privacy Policy.'